Trinity Refund Policies

Trinity Cathedral’s refund policies for the most frequently used goods and services follow.  There may be other programs and services which will have unique refund policies outlined at the point of sale. Please direct questions to Rita Asbury, Bookkeeper at 216-774-0411 or rashbury@trinitycleveland.org.

Retreats, Educational Programs, and Youth Events Refund Policy

Refunds, less a $25 processing fee, are available up to one week before workshop date as credit toward another retreat, educational program or youth event. NO REFUNDS will be given thereafter.

One time Donations and Offerings

Refunds are available within 15 days of the donation/gift on a case-by-case basis.

Recurring Gift and Pledge Payments

To make changes to the frequency, date and payment method used, or to terminate recurring payments contact Rita Asbury at 216-774-0411.

Space Use Payment and Refund Policy

A non-refundable 50% facility deposit is required upon execution of a space use agreement. The remaining payment is due 30 days prior to the event.   If an event cancels, for any reason, the final payment can be applied to a future booking within 3 months of the canceled event. If the event is not rebooked, within that time frame, all funds will be forfeited.

For event booking less than 30 days in advance, full payment is due, upon execution of a space use agreement.  Should the event cancel, for any reason, 50% of the full payment can be applied to a future booking within 3 months of the canceled event. If the event is not rebooked, within that time frame, all funds will be forfeited.